Jeremy Schepens
Articles
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Am I required to increase the face value of the Edenred Meal vouchers to 10 euros?
There is no obligation to increase the face value of the Edenred Meal vouchers granted to your employees to 10 euros.
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Edenred is introducing compulsory electronic invoicing
As part of Belgian electronic invoicing reforms, Edenred will be introducing compulsory electronic invoicing as from 1 January 2026. As from that date, Belgian law will require all VAT-registered b...
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How can I modify the daily value of Edenred Meal vouchers granted to my employees?
Nothing could be simpler! You can modify the daily amount of your meal vouchers directly during your next order in your employer space MyEdenred. When placing an order for vouchers, enter your desi...
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How do I track my orders?
To track your orders, you can find them easily via the "orders"tab > "Most recent orders". You will find the following information there: The order status The top-up date The documents relating to...
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How do I change the address of my company?
Go to your Customer webspace MyEdenred.be, in "My Company", and choose the screen "My structure". Each company is linked to a structure which includes the following: A registered office An invoici...
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How can I submit a Direct Debit request?
Please follow the following steps: Complete and sign the SEPA document. Go to this form and Select the reason "Direct Debit". Upload the completed SEPA document as attachment at the bottom of the...
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How to connect multiple web spaces
You can easily connect multiple MyEdenred web spaces to one another in order to quickly access them. To do so, log in to one of your Customer Web Spaces and follow these steps: Firstly, go to "My...
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Does the contribution from my employees increase if the daily value of the Edenred Meal Vouchers granted is increased?
As of January 1, 2026, the maximum value of the meal voucher in Belgium is set at a maximum of 10 euros per day per employee. The company is free to determine the daily value of the meal voucher. T...
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View the vouchers ordered for each beneficiary
You can easily view the top-ups that you have ordered for each beneficiary on the employee record. To do so, go to "My company" > "My employees". Then click on the "Action" tab to enter your employ...
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Managing my contact persons
What e-mails do my contacts receive? We distinguish 2 types of contact within your company: The Accounting contact: This is the contact linked to the billing site(s). The following emails are ...