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Joëlle Bilonda

  • Total activity 40
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Activity overview

Latest activity by Joëlle Bilonda
  • Joëlle Bilonda created an article,

    How can I temporarily block and unblock cards?

    Suspend cards temporarily Active cards can be temporarily blocked. Select Cards & Funds > Accounts & Cards Management Find the card you want to block temporarily and click on the Block-button S...

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  • Joëlle Bilonda created an article,

    How can I permanently block Mobility cards?

    Inactive cards, active cards and temporarily blocked cards can be permanently blocked via the webspace. Block a single Mobility card Select Cards & Funds > Accounts & Cards Management from the ...

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    • 1 follower
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  • Joëlle Bilonda created an article,

    How can I consult the Mobility card balance?

    You can consult the card balances on your webspace. Select Cards & Funds > Accounts & Cards Management from the menu. The confirmed and real time balances of the cards are displayed, along with ot...

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    • 1 follower
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  • Joëlle Bilonda created an article,

    How do I order an Edenred Mobility Card ?

    The Edenred Mobility Card is a personal card assigned to one specific employee, with his name embossed on it.  You can order one via your webspace Select Cards & Funds > Cards Ordering Click the "...

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    • 1 follower
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  • Joëlle Bilonda created an article,

    How to update my Mobility platform information?

    You can update the following information on your customer webspace. Update your personal data  Select My account in the header on the top right. In the Personal data box, edit your landline and mo...

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    • 1 follower
    • 0 comments
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  • Joëlle Bilonda created an article,

    How do I give administrator rights to users?

    During the user creation process on your webspace, you can choose to give access to the user portal and/or to the client portal. To attribute administrator rights to already existing users, follow ...

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    • 1 follower
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  • Joëlle Bilonda created an article,

    How do I modify my users information?

    Edit single user information Select My Company > Users Management from the menu. Find the user with the search filter and click Search. Select the user by clicking his ID. Edit the user’s infor...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Joëlle Bilonda created an article,

    How do I add new users?

    You can add new users in two ways via your customer webspace. Create a new user manually Select My Company > Users Management Click on “New User” In the General Data tab (step 1), type the user...

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    • 1 follower
    • 0 comments
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  • Joëlle Bilonda created an article,

    I forgot my Mobility password, what can I do?

    From the log-in page, click the Forgot your password? Type your username Click the "Send" buttonYou will receive a link to reset your password by email. The link will be active for 1 hour Click in...

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    • 1 follower
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  • Joëlle Bilonda created an article,

    How to change the national registry number (INSS) of my employee?

    If your employee has a temporary national register number (INSS), you can easily modify it once the definitive INSS is communicated. 1. Go to "My company" > "My staff", filter on the INSS of the em...

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