| Error message | Solution |
|---|---|
| Mandatory data missing in the upload file | It can be the client number, email or language; |
| Language field not in the right format |
- Type FR for French - Type NL for Dutch - Type EN for English - Type DE for German |
| Upload file format incorrect: | Excel “xls(x)” only supported |
| Format of value in field Blocked incorrect |
Only 0 or 1 are admitted; 1 to block access and 0 to grant access to the platform; |
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