What are the treatments done by Edenred?

Edenred is responsible for the following treatments :

  • Management of Edenred Meal
  • Management of Edenred Eco
  • Management of Edenred Gift
  • Management of Edenred Sport & Culture
  • Promotion of Edenred Belgium's products and services
  • The promotion of the products and services of third-party partners by Edenred Belgium
  • Use of the Edenred Website and contact that is not part of the other processing
  • Security
  • Statistics


Personal data that may be subject to one or more of the above mentioned treatments are as follows:

  • identification data: last name, first name, address, national security number, landline and/or mobile number, email address, username, password;
  • personal characteristics: birth date, title, language;
  • electronic identification data: IP addresses, cookies;
  • data relating to transactions made using the service vouchers;
  • data relating to the behaviour and habits of Users when using the Myedenred Website and/or the mobile Application;
  • data relating to incidents that may occur while using the Myedenred Website and/or the mobile Application.


This corresponds to the following categories of data subjects:

  • recipients of electronic vouchers published by it ;
  • users of the Edenred's website ;
  • of all persons dealing with Edenred by way of using the different services offered by it.

Personal data storage duration:

The legal obligation is 7 years. Edenred has set a deadline of 10 years to cover possible requests to search for information prior to 7 years.

Is personal data used for other treatments / purposes?

No. Unless the user has given explicit consent to receive marketing messages from Edenred. We share the data with the public authority if it is required.

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